2nd Line Support Job Trends in Hampshire

Second Line Support
South East > Hampshire

The median Second Line Support salary in Hampshire is £31,000 per year, according to job vacancies posted during the 6 months leading to 14 January 2026.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
14 Jan 2026
Same period 2025 Same period 2024
Rank 73 100 97
Rank change year-on-year +27 -3 +48
Permanent jobs requiring a 2nd Line Support 49 53 31
As % of all permanent jobs in Hampshire 1.97% 2.00% 1.55%
As % of the Job Titles category 2.10% 2.08% 1.61%
Number of salaries quoted 49 30 27
10th Percentile £27,850 £28,000 £26,250
25th Percentile £29,000 £29,188 £26,625
Median annual salary (50th Percentile) £31,000 £31,250 £30,000
Median % change year-on-year -0.80% +4.17% -
75th Percentile £37,500 £40,000 £31,000
90th Percentile £38,750 £45,000 £31,650
South East median annual salary £32,750 £33,500 £30,000
% change year-on-year -2.24% +11.67% -3.23%

All Permanent IT Job Roles
Hampshire

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in Hampshire. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Hampshire with a recognized job title 2,335 2,548 1,931
% of permanent jobs with a recognized job title 93.96% 96.37% 96.60%
Number of salaries quoted 1,608 1,575 1,348
10th Percentile £28,000 £32,750 £27,500
25th Percentile £35,000 £45,000 £36,250
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% -9.09%
75th Percentile £65,000 £72,500 £65,000
90th Percentile £81,250 £80,000 £80,000
South East median annual salary £50,000 £57,500 £52,500
% change year-on-year -13.04% +9.52% -4.55%

2nd Line Support
Job Vacancy Trend in Hampshire

Historical trend showing the proportion of permanent IT job postings featuring '2nd Line Support' in the job title relative to all permanent IT jobs advertised in Hampshire.

2nd Line Support job vacancy trend in Hampshire

2nd Line Support
Salary Trend in Hampshire

Salary distribution trend for 2nd Line Support job vacancies in Hampshire.

Salary distribution trend for 2nd Line Support job vacancies in Hampshire

2nd Line Support
Salary Histogram in Hampshire

Salary distribution for jobs citing 2nd Line Support in Hampshire over the 6 months to 14 January 2026.

Salary histogram for 2nd Line Support in Hampshire

2nd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Hampshire region over the 6 months to 14 January 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Fareham -9 11 £30,000 -
Southampton +21 9 £35,000 - 2
Farnborough - 8 £33,000 -
Gosport +10 3 £33,750 +12.50%
Portsmouth -4 3 £30,000 -4.76%
Waterlooville - 3 £27,500 - 1
Winchester - 2 £28,750 - 1
2nd Line Support
South East

2nd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in Hampshire

For the 6 months to 14 January 2026, 2nd Line Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Hampshire region featuring 2nd Line Support in the job title.

1 29 (59.18%) Windows
2 20 (40.82%) TCP/IP
3 19 (38.78%) Problem-Solving
4 18 (36.73%) Active Directory
4 18 (36.73%) Windows Server
5 17 (34.69%) Microsoft 365
6 16 (32.65%) VLAN
7 15 (30.61%) DHCP
7 15 (30.61%) DNS
7 15 (30.61%) VPN
8 14 (28.57%) Windows 10
9 13 (26.53%) Infrastructure Engineering
9 13 (26.53%) ITSM
10 11 (22.45%) Hyper-V
10 11 (22.45%) VMware
11 10 (20.41%) Customer Service
11 10 (20.41%) Microsoft
11 10 (20.41%) VMware Infrastructure
12 8 (16.33%) Change Management
12 8 (16.33%) Continuous Improvement
13 7 (14.29%) LAN
13 7 (14.29%) SQL Server
13 7 (14.29%) WAN
14 6 (12.24%) AWS
14 6 (12.24%) PowerShell
15 5 (10.20%) Azure
15 5 (10.20%) Collaborative Working
15 5 (10.20%) ITIL
15 5 (10.20%) Mentoring
15 5 (10.20%) SC Cleared

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in Hampshire by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (4.08%) Microsoft Exchange
1 2 (4.08%) SharePoint
Cloud Services
1 17 (34.69%) Microsoft 365
2 6 (12.24%) AWS
3 5 (10.20%) Azure
4 3 (6.12%) Amazon EC2
4 3 (6.12%) Virtual Private Cloud
5 2 (4.08%) OneDrive
Communications & Networking
1 20 (40.82%) TCP/IP
2 16 (32.65%) VLAN
3 15 (30.61%) DHCP
3 15 (30.61%) DNS
3 15 (30.61%) VPN
4 7 (14.29%) LAN
4 7 (14.29%) WAN
5 5 (10.20%) Wireless
6 4 (8.16%) Firewall
7 2 (4.08%) VoIP
7 2 (4.08%) Wi-Fi
8 1 (2.04%) BGP
8 1 (2.04%) OSPF
Database & Business Intelligence
1 7 (14.29%) SQL Server
2 3 (6.12%) Oracle Database
General
1 24 (48.98%) Social Skills
2 6 (12.24%) Telecoms
3 3 (6.12%) Back Office
Libraries, Frameworks & Software Standards
1 3 (6.12%) Middleware
Miscellaneous
1 8 (16.33%) EPoS
2 6 (12.24%) Driving Licence
3 5 (10.20%) IoT
4 3 (6.12%) Linux Command Line
Operating Systems
1 29 (59.18%) Windows
2 18 (36.73%) Windows Server
3 14 (28.57%) Windows 10
4 3 (6.12%) AIX
4 3 (6.12%) Linux
4 3 (6.12%) Unix
5 1 (2.04%) Windows Server 2016
5 1 (2.04%) Windows Server 2019
Processes & Methodologies
1 19 (38.78%) Problem-Solving
2 13 (26.53%) Infrastructure Engineering
2 13 (26.53%) ITSM
3 10 (20.41%) Customer Service
4 8 (16.33%) Change Management
4 8 (16.33%) Continuous Improvement
5 5 (10.20%) Collaborative Working
5 5 (10.20%) ITIL
5 5 (10.20%) Mentoring
5 5 (10.20%) Tech Ops
6 3 (6.12%) High Availability
6 3 (6.12%) Infrastructure Monitoring
6 3 (6.12%) Logistics
6 3 (6.12%) Proactive Monitoring
6 3 (6.12%) Process Improvement
6 3 (6.12%) Roadmaps
7 2 (4.08%) Cloud Security
7 2 (4.08%) Root Cause Analysis
8 1 (2.04%) Inventory Management
8 1 (2.04%) Performance Analysis
Programming Languages
1 6 (12.24%) PowerShell
2 3 (6.12%) SQL
Qualifications
1 5 (10.20%) SC Cleared
1 5 (10.20%) Security Cleared
2 3 (6.12%) AWS Certification
2 3 (6.12%) Azure Certification
3 1 (2.04%) CCNA
3 1 (2.04%) CCNP
3 1 (2.04%) Cisco Certification
Quality Assurance & Compliance
1 4 (8.16%) SLA
2 2 (4.08%) Cyber Essentials
2 2 (4.08%) QA
System Software
1 18 (36.73%) Active Directory
2 11 (22.45%) Hyper-V
3 10 (20.41%) VMware Infrastructure
Systems Management
1 3 (6.12%) Netcool
2 2 (4.08%) Microsoft Intune
3 1 (2.04%) FortiGate
3 1 (2.04%) SCCM
Vendors
1 11 (22.45%) VMware
2 10 (20.41%) Microsoft
3 3 (6.12%) IBM
3 3 (6.12%) Oracle
3 3 (6.12%) ServiceNow
3 3 (6.12%) Snow
3 3 (6.12%) SolarWinds
4 2 (4.08%) Apple
5 1 (2.04%) Cisco
5 1 (2.04%) Fortinet
5 1 (2.04%) Fujitsu
5 1 (2.04%) Meraki